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Quality Automotive Servicing works hard to earn your trust of Truckee, and we are grateful our diligence is paying off. Drivers throughout our community and beyond are choosing us for auto repair and leaving honest reviews about their experience with the auto mechanics and service advisors at Quality Automotive Servicing. Please browse through our reviews.

5

gary helped me w my smog check. very patient w my questions. answered w great information. fast service. super awesome. thanks guys.

5

The most honest repair shop I have ever been to, and reasonable prices to boot! I live in San Jose, but am in Truckee 6-8 times a year, and will be planning my SUV's needs to coincide with my Truckee visits because this place is the best. Wouldn't take it anywhere else.

5

We were vacationing in town for the week when our check engine light came on. They diagnosed and repaired the problem for us all in one day. Thanks!

5

Still the best in town!Gary was friendly and helpful on the phone when I called about getting a smog check and owner Bill Greeno goes above and beyond to provide the most enjoyable and efficient car repair experience.I highly recommend Quality Automotive Servicing in Truckee!

These guys are the best!!Mark efficiently coordinated getting the air pressure in my tires checked after I called to stop in and Gary was very professional and friendly adjusting the pressure correctly. They're my white knights in shining armor!Kevin was great too, when I called to get information on a car I was considering buying and thoroughly answered all my questions.This business is a local treasure!

- Quality Automotive Servicing
5

I had a great experience, Quality Automotive service is very reliable. Their staff is very friendly and knowledgeable. Bill the owner, and all of the staff, take the time to explain things in detail, both before and after the work is done. Also, they don't push you into buying anything, which is the best part.

5

Receptionist was very friendly and efficient. Gary has excellent diagnostic skills and asked all the right questions. They were upfront with the time and cost to fix cracked radiator. If I lived in Truckee, I would be a regular at Quality Automative.

Jack, we're glad to know we could help you out. The team will be quite pleased with your feedback, so I'll make sure to pass it along. Thanks for the review!Bill, Owner

- Quality Automotive Servicing
5

Bill and the crew are phenomenal! Very knowledgeable on Subaru and VWs. Honest work at fair prices. They offer an 18 month warranty on all work, 24 month if you join the club and do a little advertising with a frame around your license plate. Did I mention they are honest? They will 100% stand by the warranty. You can make an appointment to have work done so you don't have to wait. Smog checks are walk in. Do yourself a favor and don't go anywhere else if you need a good, honest mechanic!

We're proud to offer a great service to the Truckee community. I'm thrilled to hear how impressed you've been with us over the years. Thank for the kind words. Please don't hesitate to call if there's anything else we can do for you!Regards,Bill

- Quality Automotive Servicing
5

Quality Automotive has always treated us well - considerately, honestly and professionally. We are happy to have connected with such a good car care company. We are here to happily stay.

5

I was panicked when my car began to show signs of computer problems and I was 3 hours away from my mechanic. Being a Subaru owner (and a woman who easily falls prey to scammers) I very hesitantly took my car to this shop. Gary was great in explaining the probable problems while being quite reassuring. They ran a diagnostic test and were able to nail the problem and fix it the next day. Again, Gary explained every detail of the problem and how they were able to fix it. In addition, he pointed out some additional minor problems (low oil and what that could mean), a small bulb that needed to be replaced, tires that needed to be rotated and a fuse replacement. He also advised me to watch out for certain symptoms that I could expect based on the age and mileage of my car. I highly recommend Quality Automotive. They are very friendly and accommodating. Subaru owners need not worry that they can get quality service here. While a bit pricey (but keep in mind that this is Truckee) the quality of work and peace of mind is well worth it!

Sally,Glad to hear that we could get your Subaru back in tip-top shape! It sounds like Gary was also able to give you a few pointers for future maintenance. This should keep your car on the road for years to come. Thanks for the fantastic review. Give us a call whenever you need anything!Regards,Bill, Owner

- Quality Automotive Servicing
4

This shop is very customer oriented. They performed all work on time, and for the price as estimated. They are also on top of things communication-wise. They answer their phones, return calls, explain the service procedure thoroughly, and even have text and email reminders. Price was about as expected for the area. My only request would be for them to explore alternate options for replacement parts: for example, a Toyota-branded cabin filter was replaced for $60. Non-branded, but similar quality cabin filters can be found for $10.

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