Generally excellent and very trustworthy and honest service. My one complaint this time was that when they did the overall inspection (which is great) they found contaminated power steering fluid which I rather that they'd replaced at the time (I did leave my iPhone number so I could be reached). When I called back after I got home they checked with the technician who said that it could wait until the next service. I would generally prefer to get things taken care of sooner rather than later for the sake of my 4Runner.
Hello Lin, Thank you for your feedback. Customer Service is our highest priority! I am sorry we were not able to get the steering system flushed on your 4Runner. I have put a note in your file that you typically would like things taken care of sooner rather than later. I don't know what chain of events led to us not being able to do that for you at your last visit, but we will make every effort not to let that happen again. Thank you for the opportunity to better serve you. If there is anything else we can do for you please don't hesitate to ask. Mark
- Quality Automotive Servicing