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At Quality Automotive Servicing in Truckee, CA earning your trust is our top priority. Our mechanics and service advisors value your business and appreciate every review. Every customer comment holds significant weight, serving as both a celebration of our successes and a doorway to improve. Whether you're leaving a review or browsing what our customers have to say, we thank you for visiting.

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5

Very friendly, efficient staff that go the extra lengths necessary to make sure their customers are satisfied!

5

Everything was right on time or early. Staff was pleasant, as usual. Very helpful and even got a free carwash

4

Generally excellent and very trustworthy and honest service. My one complaint this time was that when they did the overall inspection (which is great) they found contaminated power steering fluid which I rather that they'd replaced at the time (I did leave my iPhone number so I could be reached). When I called back after I got home they checked with the technician who said that it could wait until the next service. I would generally prefer to get things taken care of sooner rather than later for the sake of my 4Runner.

Hello Lin, Thank you for your feedback. Customer Service is our highest priority! I am sorry we were not able to get the steering system flushed on your 4Runner. I have put a note in your file that you typically would like things taken care of sooner rather than later. I don't know what chain of events led to us not being able to do that for you at your last visit, but we will make every effort not to let that happen again. Thank you for the opportunity to better serve you. If there is anything else we can do for you please don't hesitate to ask. Mark

- Quality Automotive Servicing
5

Extremely courteous and professional

4

Quick and efffortless. I took my '78 Dodge RV in for a smog and even with that big, clunky vehicle, got taken care of with minimal wait time.

5

Gary was the best! He had great customer service and got me in and out!

5

Excellent service; provides detailed answers to questions. Very much appreciated pick up after car was ready (I live 3 miles away). Highly recommend this company.

5

Honest and dependable. Service is fast and you couldn't ask for friendlier staff. Living in Truckee, I wouldn't take my car anywhere else.

5

Super customer service. FAST smog check! Very professional.

5

Excellent service! I'll be coming to you for all my maintenance and repars, though I hope it's not often!

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