At Quality Automotive Servicing in Truckee, CA earning your trust is our top priority. Our mechanics and service advisors value your business and appreciate every review. Every customer comment holds significant weight, serving as both a celebration of our successes and a doorway to improve. Whether you're leaving a review or browsing what our customers have to say, we thank you for visiting.

5

Service was fast & friendly staff.Would recommend this place.

5

All went well. Very professional & friendly service.

Thanks for the feedback, it means so much to us to know it was a job well done!

- Quality Automotive Servicing
5

The service was done professionally and in a courteous, friendly, and timely way

Dave, Thanks for letting us know how we're doing!

- Quality Automotive Servicing
5

Nice team, very honest and ethical. Always call with estimate for repair after diagnosing problem. Will give a ride one way. Since my neighbor across the street uses them, we just tree rides. She loves them too. Best shop in Truckee by far.

5

Go and see Bill and Mark! They have you covered. Great service and great people.

5

A huge thank you to Quality Auto! I came back from 3 weeks away to a dead battery that wouldn't hold a charge. When I brought it in, they checked it out and found I was still covered by the warranty (the last of the 30-months guaranteed), so replaced it with a new one for FREE! Merry Christmas to me!

5

This place rocks! Exceptional personal service !!!!

5

Great service, friendly staff, top notch mechanics!

5

"Blown Away".... I brought my 4 Runner in to Quality Automotive for a smog check only to find out that my truck had some major electrical problems and that they could not pass my 4 Runner until I had the electrical problems fixed "California Law". I had agreed to have my trucks problems fixed. The problem was very hard to figure out and they spent countless hours trying to diagnose the problem. I called them after 3 days and expressed my concern about being charged for the 20+ hours spent on my vehicle. I was told that I would only be charged for the actual problem and not for any of the hours spent figuring what the problem was. After figuring out that my main computer had failed, I was informed that a new computer would cost $1700. Instead of taking that opportunity to get a $1700 part, they took it upon them selves to find me a used computer for a fraction of the price. That type of service is very hard to find at any auto mechanics business. Quality Automotive took a major hit in labor and parts to help me get my truck back on the road. They definitely lost money on my truck but gained a loyal customer for life. I have and will continue to recommend Quality Automotive to anyone that needs repairs. I truly felt like I had walked into a good friends business and treated me just as that. Thank you to all the staff at Quality Automotive for the countless hours and great service put into my vehicle!!!

5

I have always been impressed with the loyalty, honesty and personal treatment that the staff at Quality Automotive exhibits. They help to ensure that our car is safe on the road presently and in all weather conditions. Bill has created a wonderful environment for car mechanics and I will continually take each of our cars back to their shop. Thank you for your assistance, ease of appointments, honesty and time to discuss our cars. Best automotive shop in Truckee, hands down!