At Quality Automotive Servicing When you are looking for knowledgeable and friendly auto mechanics in Truckee, look no further than the "home team" at Quality Automotive Servicing. There is a reason "quality" is in the name of our auto repair shop: Quality is the foundation of the customer experience we call ServicePlus. From the moment you experience our shop, you will know we aren't like any other shop in Truckee or North Lake Tahoe.

Know us before you need us! Quality Automotive Servicing in Truckee recruits only the best technicians and continually invests in their individual success through professional (and personal) development. The result is expert vehicle service and repair for your car, truck or SUV - along with professional advising from a helpful service advisor. QAS customers have peace of mind that their vehicle is maintained by experts in the field, is safe, and is dependable.

Are you a community supporter? Long time owners, Bill and Sheila Greeno, believe in "Full Circle Community Support" and invest in numerous local organizations and non-profits. So when you do business at Quality Automotive Servicing, you too are helping a senior get a meal (Sierra Senior Services), children discover and learn (KidZone Museum) and an animal find a home (Humane Society of Truckee).

Gary Gunter

General Manager

Quality Automotive Servicing | Gary Gunter – Service Writer

Gary began his career at Quality Automotive Servicing at the age of 19 upon graduating from Universal Technical Institute in Sacramento. Gary is one of four local THS graduates who have committed to making a career at QAS. Growing up working on his family’s Toyotas and Subarus, Gary is especially knowledgeable about the increased maintenance needs of mountain-driven vehicles. He is an expert in advising customers and always thinking about their safe travels with recommendations for any immediate maintenance and repair, as well as helping them prepare for what will be needed down the road. Gary has committed to the team at QAS and is continuing management and business training as General Manager. Gary leads the Quality team with knowledge and an attitude that keeps the culture strong and everyone loving their jobs. 

Maggie Lusser

Service Manager

Quality Automotive Servicing | Maggie Lusser - Service AdvisorMaggie competently accomplishes her job as Service Manager. Coming from a family that worked on cars, she was pulled into helping rebuild a few engines in her youth and she knows her stuff. Her attention to detail and understanding of the complicated issues of today’s vehicles is outstanding. She enjoys working with customers to solve their problems and effectively communicates and relates with customers making them feel at home. You can count on Maggie to thoroughly explain a service and provide a plan for future service. Maggie grew up in Truckee and is a High School graduate. She loves her hometown and enjoys the fact that there is a lake in every direction.

Chloe Wall

Service Advisor

Quality Automotive Servicing | Chloe Wall - Service Advisor

Chloe is one of four "homegrown" team members at Quality Automotive Servicing.  After graduating from Truckee High School, she went on to college as a D1 track and field athlete at UNR. Chloe is very good at communicating with customers and explaining the service and recommendations on their vehicles.  She is one of four QAS women that are making a career in automotive repair industry. She is even learning how to turn a wrench on her own Volkswagen. As a Truckee local, it is always a nice surprise for customers that know her to see her and be delighted with her success.

JaMIE Millard

Customer Communications

Quality Automotive Servicing | Jaime Millard - Customer Service

Jamie joined Quality Automotive Servicing at the beginning of 2020 as Communications Coordinator. She brings years of sales and customer service experience and a degree in automotive industry sales from Elite Worldwide. She is always happy to help. From scheduling services, coordinating courtesy vehicles or giving customers a ride home, Jamie works to be sure every customers has an experience that will make them not just a customer, but a fan of Quality. Jamie is now the voice you may know on the QAS radio ads and when you call in to the shop. She's loves living her best life in Truckee spending winter weekends snowboarding and summers camping and hanging out at the Donner Lake docks. Being married to Kevin our BMW technician, she naturally loves German engineering,  but her dream car is a 1959 Chevy Impala, specifically with the "cat eye" tail lights.

Moira Gion

Apprentice Technician

Quality Automotive Servicing | Moira Gion - Technician

Quality Automotive Servicing is excited to announce that Moira Gion is the new apprentice technician.  Coming to QAS with a four-year engineering degree, she is continuing with course work in Automotive Technologies at TMCC and training under the master mechanics at Quality Automotive Servicing.  Moira is an exceptional individual and her commitment to the program is an example of QAS's philosophy of developing local talent. She plans on completing her apprenticeship training in 2022. 

Kevin Millard

BMW Master Technician

Quality Automotive Servicing | Kevin Millard - BMW Master Technician

If you own a BMW or other Euro Import, Kevin is your best choice in Truckee and North Lake Tahoe for servicing and repairs. He is regarded as one of the “top BMW” mechanics in California and never stops pursuing his passion for learning all there is about these high performance vehicles and German engineering.  After technical school, Kevin got his start at a high-volume dealership. With a sound background and expert technical knowledge, he migrated to Truckee to pursue a more active outdoor life. Recognizing his level of expertise, experience and training, QAS hired Kevin and he quickly took the lead in opening to door tor BMW owners to get the highest quality of service and expertise at Quality Automotive Servicing.  Kevin never stops attending advanced trainings and studying about the latest technology. This makes him a top-notch diagnostic technician able to pinpoint and solve trouble issues that other shops can not. Kevin’s enthusiasm and commitment to servicing BMW and Euro imports with perfection translates into our customers trusting him for all their service. 

"Bud"

ServicePlus Representative

Quality Automotive Servicing | Bud - ServicePlus Representative

Bud is our "FUN" representative. She has a passion for fun which makes her a good front dog for the Red Check Club. She likes to run, hike, and play fetch, and take long swims at Donner Lake. Bud is a great agent for the Red Check Club because she is a Truckee local that likes to get outdoors, much like Quality Automotive Servicing customers. As a Red Check Club member, Bud receives a "Truckee" license plate frame and benefits such as a complimentary lift ticket. Additional benefits include free local towing, extended local warranty (3 years & 36,000 miles) and seasonal benefits like 2 for 1 wiper blades. Bud likes to change things up so stay tuned for new benefits for Red Check Club members.

Jody Cilmi

Technician

Quality Automotive Servicing | Jody Cilmi - Technician

In 2014, Quality Automotive Servicing welcomed Jody to the team of technicians. Jody grew up the son of a repair shop owner so he knows his way around a shop. Since joining the QAS Truckee team he has advanced his knowledge earning numerous certifications.  Joday is Quality's specialist with domestic makes and the popular Asian imports of Subaru, Honda and Toyota. Jody vaues the shop culture and working with the supportive team that "Goes the Distance" with servicing every customer. Being an avid outdoorman and river runner, Jody appreciates the need for a dependable mountain vehicle. He works hard to be sure every customer receives his best work and gets a complete and comprehensive service.

Jack Walterscheid

Technician

Quality Automotive Servicing | Jack Walterscheid - Technician

Jack is the first graduate of the Quality Automotive Servicing apprentice program. Joining the team as a junior in high school, Jack quickly proved he had what it takes to pursue a career in automotive repair. After high school he earned his degree in Automotive Technologies while working at the shop and mentoring under their master mechanics.  Jack is an accomplished technician with a passion for heavy duty trucks.  He has become a vital part of the technician team at Quality and is leading the team on Diesel technology. Jack is also a welder and third generation Truckee local. He is thrilled that he has found a home at Quality Automotive Servicing so he can support his “truck” habit. 

Josh Steward

Technician

Quality Automotive Servicing | Ryan Gunter - Smog Technician

Josh joined Quality Automotive Servicing in 2019. He brings to the team almost two decades of experience as a technician. Josh can the expertise to work on any vehicle and is especially skilled in Mini Cooper, Jeep and BMW. Josh is your best choice for a local mechanic to service and repair these vehicles. Josh attended Sequoia Institute graduating in Automotive Technology with honors. He went on to work at a few dealerships before making the choice to work for an independent shop. He has ASC certifications A2, A3, A4, A6, A8 and L1. He enjoys the professionalism and team culture at Quality Automotive Servicing and feels he has found the shop he wants to become part of for a long time. In his off time, Josh likes to race dirt bikes, snowboard, mountain bike and spend time with his family. 

Bill Greeno

Owner 

Quality Automotive Servicing | Bill Greeno – Owner

Bill is proud to serve the Truckee and North Tahoe community with a shop that offers the highest level of expertise and integrity at every level of automotive repair and service. His philosophy for providing excellent service includes continuous training and advancement of employees. Building a cohesive and invested team is what allows QAS to stand out and be known as Your Trusted Local Auto Care. Bill is also an industry business coach, management consultant and your Nevada County Planning Commissioner. Bill also serves on the Board of the Truckee Chamber of Commerce and is passionate about helping other businesses experience success.  

Sheila Greeno

Owner

Quality Automotive Servicing | Bill Greeno – Owner

Sheila Greeno is Co-Owner of Quality Automotive Servicing making this a WOB.  She is active with a number of women owned partner shops nationwide and welcomes women who seek careers in automotive repair. As a 35+ year resident of Truckee, she knows how much customers rely on their cars and values owning a shop that doesn't cut corners or provide anything less than premium servicing. When she's not involved at the shop, Sheila pursues her passion of helping out several community causes.  She has been active in Girl Scouting and has given years of service to the KidZone Children's Museum.  She is also a volunteer driver for Meal on Wheels, something she started with her oldest daughter to introduce her to volunteerism.  With husband and co-owner Bill, she has been at the forefront of many issuesing facing Truckee including the need for local housing.  Sheila is a respected businesswoman and contributor to keeping Truckee and great place to live.    

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