At Quality Automotive Servicing in Truckee, CA earning your trust is our top priority. Our mechanics and service advisors value your business and appreciate every review. Every customer comment holds significant weight, serving as both a celebration of our successes and a doorway to improve. Whether you're leaving a review or browsing what our customers have to say, we thank you for visiting.

5

Friendly, and helpful. Very knowledgeable! I was traveling, had a problem with my rental car and stopped by for some help and advice. They took a look, filled my reservoir with water, gave me some advice and had me on my way in minutes. Wouldn't take my money, but am forever grateful.

5

My wife and I both use Quality, and have had nothing but great experiences there. She takes her Subaru there for everything, I bring my Ford Explorer in for repairs I can't handle at home. I can only say good things about Quality. The place is clean, the service writers are knowledgeable, and take the time to explain the situation with your car. They are always happy to prioritize what needs to be done ASAP, what can be put off for a while, etc. The quality of the work done has always been first class. We've never had to bring anything back for a second look. They have my trust, 100%, and they are the only place I bring my car in Truckee.Here's one example:I was driving from Truckee to SF one afternoon. I had to be in SF for work that night by 8:00 pm. My car developed an issue as I was leaving Truckee. I pulled into the Donner Summit rest area, looked under the hood, saw a belt was fraying and called Quality. Gary not only moved things around so they could work on my car right away, he also ordered all the parts that may have been needed to fix my car before I got it to the shop. (Turns out I only needed the belt, and the other parts were retunred) I limped the car back to Truckee, and to Quality. They took it in right away, fixed it, and I was on back on my way to SF in about an hour. They may not be able to turn cars around that fast every time, but they made a real effort for me when I told them I needed to be in SF that evening.

5

Just wanted to say THANK YOU for helping us out when a oil line burst & ended up across the parking lot from quality auto. Even though they were ready to close they sent someone with me to add enough oil to get it to their shop. By 9:30 AM the next morning they had a diagnosis & parts ordered ( even though the parts would take a few days to get to them) & advised me of a Toyota Technical Service Bulletin outlining the issue. After calling Toyota to make sure my warranty would cover Quality doing the fix they advised me to have it towed to a Toyota dealership. Reluctantly I agreed & even though the car sat at the dealership all day yesterday -they didn't even look at it tii late (after the cutoff time to order parts) so today is wasted & "maybe" tomorrow so SHOULD OF HAD QUALITY AUTOMOTIVE FIX MY CAR!!!! They are great!

5

gary helped me w my smog check. very patient w my questions. answered w great information. fast service. super awesome. thanks guys.

5

The most honest repair shop I have ever been to, and reasonable prices to boot! I live in San Jose, but am in Truckee 6-8 times a year, and will be planning my SUV's needs to coincide with my Truckee visits because this place is the best. Wouldn't take it anywhere else.

5

We were vacationing in town for the week when our check engine light came on. They diagnosed and repaired the problem for us all in one day. Thanks!

5

Still the best in town!Gary was friendly and helpful on the phone when I called about getting a smog check and owner Bill Greeno goes above and beyond to provide the most enjoyable and efficient car repair experience.I highly recommend Quality Automotive Servicing in Truckee!

These guys are the best!!Mark efficiently coordinated getting the air pressure in my tires checked after I called to stop in and Gary was very professional and friendly adjusting the pressure correctly. They're my white knights in shining armor!Kevin was great too, when I called to get information on a car I was considering buying and thoroughly answered all my questions.This business is a local treasure!

- Quality Automotive Servicing
5

I had a great experience, Quality Automotive service is very reliable. Their staff is very friendly and knowledgeable. Bill the owner, and all of the staff, take the time to explain things in detail, both before and after the work is done. Also, they don't push you into buying anything, which is the best part.

5

Receptionist was very friendly and efficient. Gary has excellent diagnostic skills and asked all the right questions. They were upfront with the time and cost to fix cracked radiator. If I lived in Truckee, I would be a regular at Quality Automative.

Jack, we're glad to know we could help you out. The team will be quite pleased with your feedback, so I'll make sure to pass it along. Thanks for the review!Bill, Owner

- Quality Automotive Servicing
5

Bill and the crew are phenomenal! Very knowledgeable on Subaru and VWs. Honest work at fair prices. They offer an 18 month warranty on all work, 24 month if you join the club and do a little advertising with a frame around your license plate. Did I mention they are honest? They will 100% stand by the warranty. You can make an appointment to have work done so you don't have to wait. Smog checks are walk in. Do yourself a favor and don't go anywhere else if you need a good, honest mechanic!

We're proud to offer a great service to the Truckee community. I'm thrilled to hear how impressed you've been with us over the years. Thank for the kind words. Please don't hesitate to call if there's anything else we can do for you!Regards,Bill

- Quality Automotive Servicing