It may seem easier and cheaper to buy your own parts for repair. In our experience, however, it’s the exact opposite.
For a period of time we did in fact accept customer supplied parts for repair. A customer had brought in rear brakes and shocks to be replaced. Something seemingly easy and straightforward. Once the truck was on the rack and torn apart, we found the parts were for a single rear wheel truck instead of a dually. The correct parts were over a week out and the vehicle was stuck on our rack all week, while the customer was out of a vehicle for a whole week instead of just a day. The ultimate inconvenience for everyone.
At Quality Automotive Servicing in Truckee, CA, we pride ourselves on completing repairs and getting our customers safely back on the road in a timely manner. We know that sourcing and supplying the parts for repair ourselves allows less room for these kinds of inconveniences. It also allows us to provide a 2yr/24k mile nationwide warranty to all our customers so no matter where you’re headed, we always have you covered.