Posted on 4/6/2023
This epic winter has subjected your vehicle to some dirty, rough roads. At Quality Automotive Servicing we know that mountain-driven vehicles in Truckee have incurred damage from road hazards such as excessive dirt, rocks, potholes, road chemicals and the daily blast of moisture under the body. Truckee's Tahoe Donner has reported over 64 days of snowfall, so it's no surprise that your front suspension, as well as many other systems on the vehicle, have been through a lot. Mountain Driven Vehicles Simply Need More Maintenance Mountain-driven vehicles need more maintenance and a professional team. Daily driving during weather events, on dusty roads and at extreme temperatures, both cold and hot, put added wear and tear on vehicle components. A mountain-driven vehicle needs a full-service, not just a hurried oil change. The folks at Quality Automotive Servicing suggest a service every six months to stay on top of ... read more
Posted on 3/31/2021
It may seem easier and cheaper to buy your own parts for repair. In our experience, however, it’s the exact opposite. For a period of time we did in fact accept customer supplied parts for repair. A customer had brought in rear brakes and shocks to be replaced. Something seemingly easy and straightforward. Once the truck was on the rack and torn apart, we found the parts were for a single rear wheel truck instead of a dually. The correct parts were over a week out and the vehicle was stuck on our rack all week, while the customer was out of a vehicle for a whole week instead of just a day. The ultimate inconvenience for everyone. At Quality Automotive Servicing in Truckee, CA, we pride ourselves on completing repairs and getting our customers safely back on the road in a timely manner. We know that sourcing and supplying the parts for repair ourselves allows less room for these kinds of inconveniences. It also allows us to provide a 2yr/24k mile nationwide warranty to all our c ... read more
Posted on 3/31/2021
Over the years customers have all been “trained” to ask for quotes over the phone before bringing their car into a shop. It makes sense to know what you're paying for beforehand right? From decades of experience, we know that without a vehicle inspection or diagnostic testing, accurately assess your concern and giving a price over the phone is just inaccurate. We know that price is important to you, as it should be. But we’re also willing to bet that you’ll want to be sure you're not paying for something you don't need either. Shopping around may be a great way to find the cheapest price, but that doesn’t mean you are getting the best deal or best quality. We are experts at determining through diagnostics, the root of a problem of you are experiencing. Don't automatically assume this will cost more. When we dig deeper into an issue, we may discover components that do not need to be repl ... read more
Posted on 3/31/2021
No matter the issue you're experiencing with your vehicle, at Quality Automotive Servicing in Truckee, CA, we always start by verifying the issue and the cause with our own diagnostic testing. Past experiences have proven that doing our own diagnostics is definitely a benefit to you. Recently we had a customer come in and said a parts store had scanned his car and he needed his alternator replaced. After deliberation he did agree to let us do our own diagnostic testing. Come to find out he only needed a fuse! Our test saved him hundreds of dollars compared to what he would have spent if we just replaced his alternator per his request. Whether it be a code scan from a parts store or a diagnostic report from another shop, we can only speak for our own technicians’ knowledge and experience. Having our own technicians inspect your vehicle will ensure we are moving forward with the correct repair and ensure you are not paying for something you don't need