Posted on 8/14/2023
As a customer of Quality Automotive Servicing, you receive a 24,000 mile/2 years warranty on parts and workmanship for work performed at Quality Automotive Servicing. If you are a member of the Red Check Club you earned an extended warranty of 36,000 miles/3 years. This warranty is based on whatever comes first, the number of years or the mileage. Your Warranty is with Quality Automotive Servicing It is important to know that your warranty is with Quality Automotive Servicing and only for work performed at QAS. If you experience a problem or have a question, contact us immediately so we can address the issue promptly and effectively with the least amount of inconvenience to you. Trust that our technicians know what work was performed on your vehicle and are best at addressing your concern or issue. This warranty is with Quality Automotive Servicing. It is important to know that you will not be reimbursed for  ... read more
Posted on 4/6/2023

This epic winter has subjected your vehicle to some dirty, rough roads. At Quality Automotive Servicing we know that mountain-driven vehicles in Truckee have incurred damage from road hazards such as excessive dirt, rocks, potholes, road chemicals and the daily blast of moisture under the body. Truckee's Tahoe Donner has reported over 64 days of snowfall, so it's no surprise that your front suspension, as well as many other systems on the vehicle, have been through a lot. Mountain Driven Vehicles Simply Need More Maintenance Mountain-driven vehicles need more maintenance and a professional team. Daily driving during weather events, on dusty roads and at extreme temperatures, both cold and hot, put added wear and tear on vehicle components. A mountain-driven vehicle needs a full-service, not just a hurried oil change. The folks at Quality Automotive Servicing suggest a service every six months to stay on top of ... read more
Posted on 12/7/2021
The following message is part of the Quality Automotive Servicing commitment to Full Circle Community Support as we give these students a voice in the community while supporting the class of 2022 in having a "Safe & Sober Graduation". We invite you to join QAS in supporting "Project Grad; Safe & Sober Graduation" by donating to THS Boosters Grad Night Fund by check or using this link. Checks can be mailed to: Truckee High School Boosters Grad Night 11725 Donner Pass Road Truckee, CA 96161 A Message From Truckee High School Seniors Brooke & Elsa About Drinking & Driving The Holiday season is one of many peoples favorites, with family love and social parties to enjoy. Along with holiday festivities many may also choose to drink and with this comes the ... read more
Posted on 3/31/2021

It may seem easier and cheaper to buy your own parts for repair. In our experience, however, it’s the exact opposite. For a period of time we did in fact accept customer supplied parts for repair. A customer had brought in rear brakes and shocks to be replaced. Something seemingly easy and straightforward. Once the truck was on the rack and torn apart, we found the parts were for a single rear wheel truck instead of a dually. The correct parts were over a week out and the vehicle was stuck on our rack all week, while the customer was out of a vehicle for a whole week instead of just a day. The ultimate inconvenience for everyone. At Quality Automotive Servicing in Truckee, CA, we pride ourselves on completing repairs and getting our customers safely back on the road in a timely manner. We know that sourcing and supplying the parts for repair ourselves allows less room for these kinds of inconveniences. It also allows us to provide a 2yr/24k mile nationwide warranty to all our c ... read more
Posted on 3/31/2021

Over the years customers have all been “trained” to ask for quotes over the phone before bringing their car into a shop. It makes sense to know what you're paying for beforehand right? From decades of experience, we know that without a vehicle inspection or diagnostic testing, accurately assess your concern and giving a price over the phone is just inaccurate. We know that price is important to you, as it should be. But we’re also willing to bet that you’ll want to be sure you're not paying for something you don't need either. Shopping around may be a great way to find the cheapest price, but that doesn’t mean you are getting the best deal or best quality. We are experts at determining through diagnostics, the root of a problem of you are experiencing. Don't automatically assume this will cost more. When we dig deeper into an issue, we may discover components that do not need to be repl ... read more