When you are looking for interesting information about cars, check out our blog! We strive to entertain and educate Truckee drivers about any and all auto repair related topics, and if you have any other questions, we encourage you to ask the auto mechanics at Quality Automotive Servicing.

Why can’t I get a quote without an inspection?

Over the years customers have all been “trained” to ask for quotes over the phone before bringing their car into a shop. It makes sense to know what you're paying for beforehand right?

From decades of experience, we know that without a vehicle inspection or diagnostic testing, accurately assess your concern and giving a price over the phone is just inaccurate.  

We know that price is important to you, as it should be. But we’re also willing to bet that you’ll want to be sure you're not paying for something you don't need either. Shopping around may be a great way to find the cheapest price, but that doesn’t mean you are getting the best deal or best quality.

We are experts at determining through diagnostics, the root of a problem of you are experiencing. Don't automatically assume this will cost more. When we dig deeper into an issue, we may discover components that do not need to be replaced at all. For this reason, an estimate over the phone is going to be inaccurate.   We need to see the vehicle for a complete assessment.  

At Quality Automotive Servicing in Truckee, CA, we pride ourselves on our quality and want you to feel at ease knowing your vehicle is with an expert. Your satisfaction is why we always start with inspecting the vehicle first. Then you know the price for repair given to you is exactly what your vehicle needs.