When you are looking for interesting information about cars, check out our blog! We strive to entertain and educate Truckee drivers about any and all auto repair related topics, and if you have any other questions, we encourage you to ask the auto mechanics at Quality Automotive Servicing.

Yearly Archives: 2021

For Women Only - Women Auto Know

For Women Only - Women Auto Know

  TRUCKEE, CA: Three Women Make Quality Automotive Servicing Friendly for Females. It's no surprise that women feel a little vulnerable in an auto repair shop. Not so at Quality Automotive Servicing in TRUCKEE California. This full-service premium shop is a WOB (Woman Owned Business) and dedicated to a female friendly customer experience.  Sheila Greeno purchased the business with her husband Bill, in 2018 and is the majority owner. Over the years, Sheila has set out to be sure women feel comfortable in the shop environment and are always respected at the counter.   Jamie, Customer CommunicationsSheila, OwnerMaggie, Service Advisor Sheila is joined by, Maggie in Service Advising and Jamie in Customer Communications. The three work with Quality's female customers taking the time to help them better understand their vehicle maint ... read more

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Service

A Better Oil Service (hint, it's not just an oil change)

A Better Oil Service (hint, it's not just an oil change)

  A Better Oil Service  There are several things that make Quality Automotive Servicing in Truckee a better place for your oil change. For starters, as a full-service shop, you get more than an oil change.  QAS customers receive a Oil Service.  Here's how this is better than a "quick" stop down the mountain.  1. Quality Automotive Servicing uses a top-tier oil filter that protects your engine from damage. The sturdy casing and filter holds up to daily mountain driving. A lesser filter can collapse and clog allowing containments into the engine (photo below). 2. Quality Automotive Servicing uses only high-quality oil specific to your make and model. A premium oil is better built and protects engine components from grinding together. Detergents in the oil keep deposits from forming. A premium product will extend the life of your engine and aid in keeping it performing like new. Many vehicles like Mercedes, Audi, BMW, V ... read more

What if I already have parts?

What if I already have parts?

It may seem easier and cheaper to buy your own parts for repair. In our experience, however, it’s the exact opposite. For a period of time we did in fact accept customer supplied parts for repair. A customer had brought in rear brakes and shocks to be replaced. Something seemingly easy and straightforward. Once the truck was on the rack and torn apart, we found the parts were for a single rear wheel truck instead of a dually. The correct parts were over a week out and the vehicle was stuck on our rack all week, while the customer was out of a vehicle for a whole week instead of just a day. The ultimate inconvenience for everyone. At Quality Automotive Servicing in Truckee, CA, we pride ourselves on completing repairs and getting our customers safely back on the road in a timely manner. We know that sourcing and supplying the parts for repair ourselves allows less room for these kinds of inconveniences. It also allows us to provide a 2yr/24k mile nationwide warranty to all our c ... read more

Why can’t I get a quote without an inspection?

Why can’t I get a quote without an inspection?

Over the years customers have all been “trained” to ask for quotes over the phone before bringing their car into a shop. It makes sense to know what you're paying for beforehand right? From decades of experience, we know that without a vehicle inspection or diagnostic testing, accurately assess your concern and giving a price over the phone is just inaccurate.   We know that price is important to you, as it should be. But we’re also willing to bet that you’ll want to be sure you're not paying for something you don't need either. Shopping around may be a great way to find the cheapest price, but that doesn’t mean you are getting the best deal or best quality. We are experts at determining through diagnostics, the root of a problem of you are experiencing. Don't automatically assume this will cost more. When we dig deeper into an issue, we may discover components that do not need to be repl ... read more

Why Diagnostics Testing, I already know what’s wrong?

Why Diagnostics Testing, I already know what’s wrong?

No matter the issue you're experiencing with your vehicle, at Quality Automotive Servicing in Truckee, CA, we always start by verifying the issue and the cause with our own diagnostic testing. Past experiences have proven that doing our own diagnostics is definitely a benefit to you. Recently we had a customer come in and said a parts store had scanned his car and he needed his alternator replaced. After deliberation he did agree to let us do our own diagnostic testing. Come to find out he only needed a fuse! Our test saved him hundreds of dollars compared to what he would have spent if we just replaced his alternator per his request. Whether it be a code scan from a parts store or a diagnostic report from another shop, we can only speak for our own technicians’ knowledge and experience. Having our own technicians inspect your vehicle will ensure we are moving forward with the correct repair and ensure you are not paying for something you don't need

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